All firearms purchased via our site must either be collected in store, or we can ship firearms and moderators to your local RFD (Registered Firearms Dealer) - you can collect from there. See below for more details.
On collection, you will be expected to show appropriate photo ID (for non FAC firearms) or a valid firearms certificate.
Please ensure correct contact information is provided with your order so we can efficiently communicate with you about the delivery of your order.
The correct shipping rate (ship to RFD) must be selected at checkout or we cannot dispatch your goods.
RFD to RFD Transfer
We offer an RFD-to-RFD transfer, meaning we can ship your chosen gun to your local gun shop whether it be a shotgun, rifle, air rifle or air pistol. There is a £35 shipping fee and handling fee.
The first thing for us to do is exchange our RFD license with your local gun shop making sure they are happy to receive the gun. If it is a non-licenced weapon that is all that is needed. Licensed weapons, whether section 1 or section 2, are a little more in depth.
In addition to letting us know the contact details of your local gun shop, you must send your firearms license to us - (this should be done by Recorded Delivery only) – we will fill out the relevant parts, complete your paperwork and your transfer form, for you to send to your firearms licensing department. (This is because whoever is receiving payment for the firearms or shotgun must enter it on to the license making sure the correct slots are available for any section 1 products.) We will then send all paperwork back to you Recorded Delivery via Royal Mail and the weapon will go on a 24hr service with parcel force to your chosen RFD.
Returns & Refunds
Returns
In the unlikely event that you are dissatisfied with your purchase, please follow the simple returns procedure. Contact us within 14 days, giving details of the product and when purchased. All items must be unused and in a fit condition for resale. Always keep your invoice as this is your proof of our guarantee for those items which have a warranty.
If you return an item you are not pleased with, or which is faulty, the item must be returned to us in its original packaging and original condition (unless damaged in transit). You must provide your receipt.
Refunds
Genuinely faulty goods will be credited in full for the item and including return P&P. Unless you agree otherwise the refund will be by the same payment method. No fees. We may make a deduction if the goods have lost value because you have handled them more than was necessary to establish their nature, characteristics and functioning.
Returns on full price items cannot be considered after 28 days from date of purchase. You will be credited for the purchase price excluding any carriage costs for any item which is not faulty. This does not affect your statutory rights.
Returns on sale items must be within 14 days of purchase and must be accompanied by your receipt. We cannot refund orders without a valid receipt.
If returning an unwanted item, the parcel is your responsibility. You are also responsible for the postage for the return parcel. May we strongly recommend you send it recorded post or by courier.
If you are returning an item as a result of a mistake by Emmett and Stone Country Sports Ltd or for a faulty item, we will pay for the cost of postage for the returned item(s). All returns must be sent to:
Emmett and Stone Country Sports Ltd
Wilton Farm
Little Marlow
Bucks
SL7 3RR
